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We’re Here to Support Your Medical Care After You Return Home, Reducing Your Risk of Going Back to the ER.


KMC Guided Care
KMC Guided Care is a comprehensive care program designed to support coordinated post-acute medical care for older adults (65+) who have been discharged from emergency departments.
This program addresses the critical gap in follow-up care to reduce hospital readmissions and alleviate the challenges patients face transitioning from the emergency department to outpatient care.
Rapid Access to Outpatient Care & Specialist Consultations


Proactive Health Monitoring & Support from a Clinical Team


Medication Management, Coordination, & Refills


In Home Labs, X-Rays, & Wound Care Treatment


In Home Vital Signs Monitoring & Recordings


*Patients must be 65 years or over
KMC Guided Care provides timely and continuous clinical support, to reduce complications and risk of returning to the ER.
Initial Appointment Setup


A Geriatric Nurse Navigator meets with the patient in the Emergency Room to conduct a personalized needs assessment. If the patient consents to participate in the program, their first video appointment can be scheduled before they leave the Emergency Department.




White Glove Service
Patients receive a follow-up call from a member of the KMC Guided Care team 24 hours post discharge to check in and see how their doing. During the call, the team reviews follow-up information and provides assistance with preparing for their first video visit.
During the scheduled video visit, the provider reviews the patient’s health history, assesses their needs, and develops a personalized care plan focused on follow-up care, early intervention, medication management, and resource coordination.
Video Visit & Aftercare
Enrolling in KMC Guided Care for Continued Support After Hospital Discharge


Contact Us to Learn More!
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Key Medical Care
Unlocking Your Healthcare Journey
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Contact: 214.617.2022